It is possible to get things done and have fun at work with a little humor! Research shows leaders with a sense of humor are 27% more motivating and admired. Learn to incorporate humor and humanity in the workplace, boosting well-being, team performance and your organization’s success.
Learn powerful tools to understand and work with demanding people when stakes are high. Recognize and apply four primary behavioral styles to adapt your communication and help calm tense situations when tempers rise.
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